About us

Customer's privacy and personal information on net is the first thing we're committed to protect. Please, read our Privacy Statements to know what information we collect when you use our services at our online site, why we collect this information and how we use it.

Casino Mercury keeps right to fill up Privacy Statements periodically.

Please check our Privacy Statements at regular intervals not to miss the changes.

What information do we collect?

  • Personal Information
    This kind of information is been used to identify an individual on net. To identify you we collect your first and last name, date of birth, credit card information, home or other physical address, email address, phone number or other contact information we may ask you for to protect your identity. This information is held by us on highly safe servers.
  • Administrative and traffic Information
    Every time you interact with Casino Mercury, our servers keep an activity log unique to you that collects your source IP address, time of access, date of access, web pages visited, language and browser used, software reports. We collect this information to control the quality of our services. Please notice we never collect your personal information without your knowledge and agreement.

How do we collect the information?

  • Automatically
    We may collect certain data and your Personal Information through your interactions with Casino Mercury.
  • Through Vendors & Services providers
    We may also receive your Personal Information from online vendors and services providers referring you to our site.
  • Customer Lists
    We may get your information from customer lists lawfully acquired from third-party vendors.
  • Surveys&Contests
    We may contact you via mail and request for certain information needed for our research to improve the services being provided. However, participation in such surveys or contests is completely voluntary and you're free to choose whether or not this information is to be disclosed.

Why do we need this information?

  • To engage the third-party service providers to provide technical support, process your online transactions and maintain your online account. This information may be disclosed only to our staff and to third parties involved in the completion of your transactions or in support of your use of the Service as set out in section 3 below.
  • To be sure of third-party service providers and online vendors being involved do protect your privacy.

We use this information for:

  • Delivering our online services
  • Providing you with proper customer, financial and technical support
  • Undertaking security, processing your online transactions and identify verification checks
  • Sharing with our affiliates, subsidiaries, agents and suppliers.

We may share your e-mail information with our affiliates, subsidiaries, agents and suppliers to provide you information regarding software updates, promotional offers and information on your deposits and withdrawals.

Please notice your winnings and cash-out information is been kept strictly private and confidential!

 

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